Privacy Policy

Who we are

We are a professional jewelry manufacturer and exporter. With an in-house laboratory and standardized production system, we have focused on jewelry design, development, and craftsmanship for nearly 20 years in the domestic jewelry industry. Adhering to strict quality inspection standards and mature production processes, we have accumulated rich experience in customized and finished jewelry production.

Starting from 2025, we officially expanded our business to overseas markets. We are committed to providing high-quality, cost-effective jewelry products and professional one-stop service for global customers. Every piece of our jewelry undergoes strict testing and fine craftsmanship to ensure stable quality, reliable details, and a premium shopping experience for every buyer.

2. Information We Collect

We only collect necessary personal data to complete order processing and after-sales service. The information we collect includes:

Personal Identification Information: Your full name, shipping address, city, zip code, country, phone number, and email address.
Order Information: Product selection, purchase quantity, order amount, order history, and transaction records.
Technical Information: Website browsing records, IP address, device type, browser information, and access time for website security and operational analysis.
Payment Information: We do not store your full credit card details. All payment data is securely processed and encrypted by our authorized third-party payment processor (Oceanpayment).

3. How We Use Your Information

We use your personal information solely for legitimate business purposes and will never sell, rent, or trade your personal data to irrelevant third parties. We may use your information to:

Verify your identity and complete order confirmation, payment processing, and product delivery.
Arrange production, inspection, packaging, and international shipping of your jewelry orders.
Send order updates, shipping tracking information, after-sales support, and customer service replies.
Maintain website security, prevent fraudulent transactions, and optimize website user experience.
Comply with local tax, customs, and cross-border e-commerce regulatory requirements.

4. Third-Party Service Providers

We may share your necessary information with authorized third-party service providers only to complete service delivery, including:

Payment Service: Oceanpayment, responsible for secure credit card transaction processing and fund settlement.
Logistics & Shipping: International courier providers for global product delivery and tracking.
Website Tools: Secure website operation, data statistics, and anti-fraud system services.

All third-party partners are required to protect your personal data in accordance with international privacy laws. They are not authorized to use your data for independent marketing purposes.

5. Cookie Policy

Our website uses standard browser cookies to improve your browsing experience. Cookies are small text files stored on your device to remember your preferences, accelerate page loading, and analyze website traffic. You can disable cookies through your browser settings at any time. Disabling cookies will not affect your basic order placement and shopping functions.

6. Data Storage & Security

We adopt industry-standard encryption technology and security measures to protect your personal data from unauthorized access, disclosure, modification, or loss. Your data will be stored only for the duration required to complete business services and legal compliance. Order and transaction records will be retained for a minimum of 2 years for after-sales warranty, dispute handling, and accounting verification purposes. Personal invalid data will be regularly cleaned and deleted.

7. International Data Transfer

As an international cross-border jewelry seller, your data may be transmitted and stored across borders during payment processing and international logistics delivery. We ensure all cross-border data transfers comply with GDPR, CCPA, and other global data protection regulations, and fully protect your personal privacy rights.

8. Customer Rights

You have the right to view, correct, update, or request deletion of your personal data stored on our website. You may also opt out of our follow-up service message notifications at any time. If you have any privacy-related requests, please contact us via our official email or customer service channel.

9. Protection of Minors

Our products are oriented to adult customers. We do not intentionally collect personal information from minors under 18 years old. If you are a minor, please do not use our website or submit any personal information.

10. Policy Updates

We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal updates. The updated policy will be posted on this page with the latest revision date. Continued use of the website after updates means your acceptance of the new policy terms.

11. Contact Us

If you have any questions, suggestions, or disputes regarding this Privacy Policy or your personal data protection, please contact our customer support team.